E-Governance Initiatives in India: An Overview
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Abstract
This study explores the role of digital participation in enhancing the effectiveness of E-Governance, with a focus on citizen engagement through online platforms. The research examines the evolution of E-Governance in India, emphasizing how national and state-level initiatives have transformed public service delivery and strengthened citizen-government interaction. By digitizing processes and expanding access to services, these initiatives have improved efficiency, reduced costs, and enhanced citizen satisfaction. The findings suggest that E-Governance has significantly strengthened institutional capacity, fostered citizen participation, and reshaped governance structures. Overall, the study contributes to the literature on digital governance and offers insights for policymakers seeking to leverage technology as a catalyst for democratic transformation and citizen-centric service delivery.
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References
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