A Study on Job Satisfaction of Employees in the Passenger Road Transportation Sector of Karnataka

Abstract

This paper will address the factors that determine the satisfaction and performance of the employees in Karnataka’s passenger road transport industry. The main aim was to establish the significant contributing attributes to work satisfaction among employees, such as public and private institutions’ drivers, conductors, mechanics and administrative employees. Data has been gathered through a combination of surveys and interviews over a broad sample group, and hypothesis testing has been conducted to help show the relationship between job satisfaction and employee performance. The research determines that the following are some key factors influencing job satisfaction, including compensation and benefits, work environment, stability in the job, career advancements, management support, work-life balance, and workload, among others. Findings show that job satisfaction positively correlates with employee performance, with compensation, work environment and support offered by the management being considered among the most critical factors.