Amar Pashupatimath and Annapurna Kunnur, “Rural vs Urban Retail: A Comparative Study on Customer Service Automation in the Retail Industry ”, ASJ, vol. 15, no. 02, p. 09 to 16, Apr. 2026, Accessed: May 01, 2026. [Online]. Available: https://aksharasurya.com/index.php/latest/article/view/1992