Prakasha G.V. 2026. “E-Governance in Practice: A Study of Online Public Grievance Redressal in Karnataka”. ಅಕ್ಷರಸೂರ್ಯ (AKSHARASURYA) 14 (03): 144 to 154. https://aksharasurya.com/index.php/latest/article/view/895.